All Systems Operational
Paazl Operational
Paazl OST Web Application Operational
Paazl OST Webservices ? Operational
Paazl Staging Webservices ? Operational
Paazl Perfect Operational
PostNL Operational
UPS Operational
DHL Operational
DHL Deutschland Operational
DPD Operational
Dynalogic Operational
Packs Operational
Fedex Operational
Bpost Operational
Bartolini Operational
Mondial Relay Operational
Collisimo Operational
Correos Operational
GLS Operational
TNT Express Operational
TSN Operational
Fadello Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 25, 2017

No incidents reported today.

May 24, 2017
Completed - The scheduled maintenance has been completed.
May 24, 17:31 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 17:16 CEST
Scheduled - We will be performing an update on our Staging environment. This will take 15 minutes at most.
May 24, 13:45 CEST
Completed - The scheduled maintenance has been completed.
May 24, 09:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 09:15 CEST
Scheduled - We will be performing an update on our Staging environment. This will take 30 minutes at most.
May 24, 09:10 CEST
May 23, 2017

No incidents reported.

May 22, 2017
Postmortem - Read details
May 23, 16:31 CEST
Resolved - This incident has been resolved.
May 22, 13:35 CEST
Monitoring - All services are up and running again. We will monitor the situation.

Our apologies for the inconvenience. We will post additional information on the cause of this issue later today.
May 22, 11:18 CEST
Investigating - We are investigating reports of our service not giving any response.

- ship.paazl.com is not accessible
- shipping options are not available in the checkout
- shipping labels cannot be generated/printed.

We are working on this issue with the highest priority and will update you within 30 minutes.
May 22, 11:11 CEST
May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017
Completed - The Staging environment is back to fully operational. We thank you for your patience.
May 19, 15:59 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 15:15 CEST
Scheduled - We will be performing an update on our Staging environment. This will take about 30 minutes.
May 19, 14:43 CEST
Resolved - DPD confirmed that the issue has been resolved. We thank you for your patience
May 19, 15:41 CEST
Investigating - The DPD webservices are non-responsive. You will possibly experience that no DPD shipping options are available in your checkout.

DPD reports that they are aware of the issue and are working on a solution
May 19, 13:54 CEST
Completed - The Staging environment is back to fully operational. We thank you for your patience.
May 19, 10:31 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 09:45 CEST
Scheduled - We will be performing an update on our Staging environment. This will take 30 minutes at most.
May 19, 09:27 CEST
May 18, 2017
Resolved - DPD confirmed that the issue has been resolved. We thank you for your patience.
May 18, 14:35 CEST
Monitoring - The issue seems to have been resolved, but we haven't received any news from DPD. We will monitor the situation until we receive feedback from DPD.
May 17, 18:03 CEST
Identified - The DPD webservices are non-responsive. You will possibly experience that no DPD shipping options are available in your checkout.

DPD reports that they are aware of the issue and are working on a solution.
May 17, 11:43 CEST
Resolved - The Staging environment is back to fully operational. We thank you for your patience.
May 18, 11:47 CEST
Identified - We are noticing unexpected behaviour in our Staging environment. We are therefore going to perform some maintenance on the server. During this time, our Staging environment will be unavailable. We will post an update as soon as the server is back online.
May 18, 11:27 CEST
May 17, 2017
Completed - The Staging environment is back to fully operational. We thank you for your patience.
May 17, 17:48 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 17:00 CEST
Scheduled - We will be performing an update on our Staging environment. This will take 30 minutes at most.
May 17, 16:44 CEST
The previously mentioned connection issue reappeared and has been fixed.
May 17, 11:37 CEST
We had a connection issue on one of our servers for about 5 minutes. We resolved this immediately after detection. Our apologies for the inconvenience.
May 17, 10:46 CEST
May 16, 2017

No incidents reported.

May 15, 2017
Resolved - This incident has been resolved.
May 15, 16:50 CEST
Monitoring - We haven't heard back from bpost, but have already noticed improvement in the webservice response. All shipping labels can be printed again.
May 15, 14:40 CEST
Investigating - We have received reports of clients not being able to print bpost shipping labels. We have sent a report to bpost and are awaiting their response.
May 15, 10:33 CEST
May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.

May 12, 2017
Resolved - This incident has been resolved.
May 12, 18:00 CEST
Update - DPD identified the problem and is working on a solution. We will post an update as soon as we know more.
May 12, 16:39 CEST
Identified - The DPD webservices are non-responsive. You will possibly experience that no DPD shipping options are available in your checkout.

We have contacted DPD and they are working on a solution
May 12, 13:57 CEST
Resolved - The issue has been resolved. We thank you for your patience.
May 12, 11:29 CEST
Identified - We’ve identified the cause of the issue. We are working on a solution. We will post an update within 1 hour.
May 12, 10:36 CEST
Investigating - We are investigating reports about our Staging webservices being unresponsive. We will post an update within an hour
May 12, 09:48 CEST
May 11, 2017

No incidents reported.