Identified - Last weekend, we registered delayments in our preregistration of shipments. We have investigated the matter and implemented improvements.

If you have any questions about potential impact on your business, please contact support@paazl.com.
Jul 25, 14:32 CEST
Identified - TNT Express reports an outage in their system due to a virus. This results in errors and not being able to generate labels.

They are trying to solve the issue as quickly as possible.
For more information: https://www.tnt.com/express/nl_nl/site/home.html
Jun 28, 15:33 CEST
Paazl Operational
Paazl OST Web Application Operational
Paazl OST Webservices ? Operational
Paazl Staging Webservices ? Operational
Paazl Perfect Operational
PostNL Operational
UPS Operational
DHL Operational
DHL Deutschland Operational
DPD Operational
Dynalogic Operational
Packs Operational
Fedex Operational
Bpost Operational
Bartolini Operational
Mondial Relay Operational
Collisimo Operational
Correos Operational
GLS Operational
TNT Express Major Outage
TSN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 26, 2017

No incidents reported today.

Jul 24, 2017

No incidents reported.

Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017
Completed - The scheduled maintenance has been completed.
Jul 21, 10:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 10:00 CEST
Scheduled - We will be performing an update on our Staging environment. This will take around 30 minutes to finish.
Jul 21, 09:38 CEST
Jul 20, 2017
Completed - The scheduled maintenance has been completed.
Jul 20, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 16:30 CEST
Scheduled - We will be performing an update on our Staging environment. This will take around 30 minutes to finish.
Jul 20, 12:47 CEST
Resolved - The issue has been resolved. We thank you for your patience.
Jul 20, 10:48 CEST
Update - Because of the issues of today it is possible that certain orders are missing in Paazl. You can create these orders manually in the paazl web application.

The issue is resolved. We are monitoring the situation with the highest priority.
Jul 17, 19:46 CEST
Update - Search functionality is up to speed again.

Search features are currently limited to orders and shipments created since early June. This window will expand over the next few hours until we've got full search coverage again.
Jul 17, 18:37 CEST
Monitoring - All services are up again. Search functionality can still be a bit slower than normal
Jul 17, 17:31 CEST
Identified - You may experience a degraded response of our webservice and web application due to the performance of one of our servers. Our engineers are are investigating the issue
Jul 17, 17:13 CEST
Monitoring - All services are up and running again. We will monitor the situation.
Jul 17, 16:39 CEST
Investigating - We are investigating reports of a slow response from our webservice.

This might affect shipping labels that cannot be generated/printed. We are investigating the matter with the highest priority and will post an update within 30 minutes
Jul 17, 16:22 CEST
Jul 19, 2017
Completed - The scheduled maintenance has been completed.
Jul 19, 16:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 16:00 CEST
Scheduled - We will be performing an update on our Staging environment. This will take around 30 minutes to finish.
Jul 19, 15:06 CEST
Jul 18, 2017

No incidents reported.

Jul 17, 2017
Resolved - The issue has been resolved. We thank you for your patience.
Jul 17, 18:13 CEST
Investigating - We are investigating reports that the custom made email notifications are no longer available. Instead, the standard e-mail templates are being used.
At the moment we are working on identifying root cause of this issue and resolving it. Once it is fixed, the behavior will revert back to the expected functionality and custom email notifications will be send out to the customers again.

In the meanwhile standard Paazl notifications are working for created shipments assuring that customers are notified about their orders.
Jul 14, 17:51 CEST
Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 13, 2017
Completed - The scheduled maintenance has been completed.
Jul 13, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 14:30 CEST
Scheduled - We will be performing an update on our Staging environment. This will take around 30 minutes to finish.
Jul 13, 11:58 CEST
Jul 12, 2017
Completed - The scheduled maintenance has been completed.
Jul 12, 17:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 17:00 CEST
Scheduled - We will be performing an update on our Staging environment. This will take around 30 minutes to finish.
Jul 12, 15:49 CEST