Server migration has been completed. We thank you for your patience.
Posted Oct 22, 2017 - 04:34 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 22, 2017 - 01:00 CEST
Update
Information on our server migration, scheduled for Sunday night the 22nd of October 2017, from 01:00 AM until 05:00 AM. You may experience downtime during this time window.
Relevant changes
As our services will be migrated to a different hosting provider, our IP addresses will change. This will be relevant for our live environment (ost.paazl.com & ship.paazl.com), as well as our testing environment (staging.paazl.com). Your web browser is capable of adjusting to these changes automatically. Therefore, action is only required in the following situations:
- Paazl is providing Track & Trace emails for your account(s).
- You have added our IP addresses to a whitelist.
Track & Trace emails
Ask your hosting provider to add the following SPF record to your TXT records. This makes sure that your Track & Trace emails will not be blocked by spam filters.
Important! Please add the new IP addresses. Do not remove the old IP addresses.
If you have any questions, please feel free to contact us via email: support@paazl.com, or call us during office hours:
+31 (0)20 - 773 63 03.
Posted Sep 21, 2017 - 12:34 CEST
Scheduled
Dear Paazl user,
Sunday night the 22nd of October 2017, from 01:00 AM until 05:00 AM, we will be performing maintenance to our servers. You may experience downtime during this time window.
Relevant changes
As our services will be migrated to a new hosting provider, our IP addresses will change. This will be relevant for our live environment (ost.paazl.com & ship.paazl.com), as well as our testing environment (staging.paazl.com). Your web browser is capable of adjusting to these changes automatically. Therefore, action is only required in the following situations:
- Paazl is providing *Track & Trace emails* for your account(s).
- You have added our IP addresses to a *whitelist*.
Follow-up
We will send a follow-up email with details on our new IP addresses and required actions in the course of next week.
If you have any questions, please feel free to contact us via email: support@paazl.com, or call us during office hours:
+31 (0)20 - 773 63 03.