Monitoring - The webservice is responding again and it's possible to create labels. We are waiting for confirmation from DHL before closing this incident.
Jul 16, 18:03 CEST
Identified - The DHL Deutschland webservice is not responding. Because of this outage, you may experience issues when attempting to print shipping labels for this carrier. We've contacted DHL Deutschland and are awaiting a status update.

As soon as we receive an update, we will post it on this page. We thank you for your patience.
Jul 16, 16:00 CEST
Monitoring - We did a necessary update on all our DHL labels. Together with DHL who approved the new labels. This should not effect the quality of the labels, only an improvement. To be sure: please, check your printed labels to see if everything still looks good.
Jun 25, 13:32 CEST
Paazl Operational
Paazl OST Web Application Operational
Paazl OST Webservices ? Operational
Paazl Perfect ? Operational
Paazl Staging Webservices ? Operational
Paazl Staging Webapplication Operational
Paazl Office ? Operational
Paazl help page ? Operational
PostNL Operational
90 days ago
99.98 % uptime
Today
DHL Operational
90 days ago
99.31 % uptime
Today
DHL Parcel Benelux Operational
90 days ago
99.83 % uptime
Today
DHL Deutschland Operational
90 days ago
98.79 % uptime
Today
DHL Parcel (E-Commerce) Operational
DHL Express Operational
DPD Operational
90 days ago
99.66 % uptime
Today
UPS Operational
Dynalogic Operational
Packs Operational
Fedex Operational
Bpost Operational
Bartolini Operational
Mondial Relay Operational
Collisimo Operational
Correos Operational
GLS Operational
TNT Express Operational
TSN Operational
Australia Post Operational
B2C Europe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Completed: Staging update Feb 6, 14:30-14:31 CEST
We have succesfully performed an update on our staging environment.

The release notes can be found here:
https://support.paazl.com/hc/en-us/articles/360016877794-Release-19-07
Posted on Feb 6, 14:27 CET
Staging environment: update Mar 6, 15:30-15:31 CEST
We have performed an update to our staging environment.

What's changed?

SOAP API

We added a new function to the servicePointsRequest, which allows you to restrict the service points displayed to those in the customer's country. This is used for addresses close to a country border.

Web application

- We fixed broken icons for the "Status" column in the order overview for delayed and returned shipments

- The design of the "Stores" page has been renewed.

You can also view the release notes here:
https://support.paazl.com/hc/en-us/articles/360019070294-Release-19-11
Posted on Mar 6, 15:19 CET
Scheduled - Due to a company wide event, it will not be possible to reach Paazl office by phone. Any questions sent to us by e-mail, will be answered as soon as possible on Monday the 25th.
Mar 15, 12:03 CET
Scheduled - Due to a company wide event, it will not be possible to reach Paazl office by phone. Any questions sent to us by e-mail, will be answered as soon as possible on Thursday the 23rd.
May 20, 08:31 CEST
Paazl Webservice Response Time
Fetching
Past Incidents
Jul 17, 2019

No incidents reported today.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019
Completed - The scheduled maintenance has been completed.
Jul 13, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 13:00 CEST
Scheduled - Australia Post will be undergoing scheduled maintenance during this time.

This scheduled maintenance affects: Shipping & Tracking APIs (Pricing, Label Printing, Lodgement).
Jul 11, 10:14 CEST
Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019
Completed - The scheduled maintenance has been completed.
Jul 10, 15:33 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 15:03 CEST
Scheduled - We will be performing an update on our Staging environment. This will take around 30 minutes to finish.
Jul 10, 15:02 CEST
Completed - The scheduled maintenance has been completed.
Jul 10, 13:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 12:00 CEST
Scheduled - We will be performing an update on our Staging environment. This will take around 30 minutes to finish.
Jul 9, 12:03 CEST
Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019
Completed - The scheduled maintenance has been completed.
Jul 7, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 00:00 CEST
Scheduled - Packs will be performing maintenance on their servers. Packs will not be available during that time. It is also possible that status updates will be delayed during this period.
Jul 2, 13:05 CEST
Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.

Jul 3, 2019

No incidents reported.