Partially Degraded Service
Uptime over the past 90 days. View historical uptime.
Paazl Operational
90 days ago
100.0 % uptime
Today
Paazl OST Web Application Operational
Paazl OST Webservices ? Operational
Paazl Perfect ? Operational
Paazl Staging Webservices ? Operational
Paazl Staging Webapplication Operational
Paazl Office ? Operational
Paazl help page ? Operational
Paazl Checkout Widget Operational
90 days ago
100.0 % uptime
Today
PostNL Operational
90 days ago
99.97 % uptime
Today
DHL Operational
90 days ago
97.9 % uptime
Today
DHL Parcel Benelux Operational
90 days ago
95.97 % uptime
Today
DHL Deutschland Operational
90 days ago
99.82 % uptime
Today
DHL Parcel (E-Commerce) Operational
DHL Express Operational
DPD Operational
90 days ago
99.7 % uptime
Today
UPS Operational
Dynalogic Operational
Packs Operational
Fedex Operational
Bpost Operational
Bartolini Operational
Mondial Relay Operational
Collisimo Degraded Performance
Correos Operational
GLS Operational
TNT Express Operational
TSN Operational
Australia Post Operational
B2C Europe Operational
SwissPost (Asendia) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Paazl Webservice Response Time
Fetching
Past Incidents
Aug 14, 2020

No incidents reported today.

Aug 13, 2020

No incidents reported.

Aug 12, 2020

No incidents reported.

Aug 11, 2020

No incidents reported.

Aug 10, 2020
DHL Deutschland: offline
Resolved - This incident has been resolved.
Aug 10, 16:21 CEST
Monitoring - DHL reports they fixed the issue, which should mean you will be able to print shipping labels again. We are monitoring the results.
Aug 10, 12:46 CEST
Update - Update from DHL DE 11:24 am:

Unfortunately the malfunction of the send function still exists.

A solution is already being worked on.

This affects the Send (Versenden) function in the Business Customer Shipping API and the Polling Client. The tracking API is also affected by the disruption.
Aug 10, 11:43 CEST
Update - DHL confirmed the outage:

"Ladies and Gentlemen,

there is currently a fault in the Send function.
This affects the Send (Versenden) function in the Business Customer Shipping API and the Polling Client. The tracking API is also affected by the disruption."

DHL apologizes for the inconvenience and hopes that the API will soon be available to you again in the usual form.
Aug 10, 10:01 CEST
Identified - The DHL Deutschland webservice is not responding. Because of this outage, you may experience issues when attempting to print shipping labels for this carrier. We've contacted DHL Deutschland and are awaiting a status update.

As soon as we receive an update, we will post it on this page. We thank you for your patience.
Aug 10, 08:58 CEST
Aug 9, 2020
-Packs: orders.packs.nl offline Sunday 09-08-2020 00:00 until Sunday 09-08-2020 05:00
Completed - The scheduled maintenance has been completed.
Aug 9, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 00:00 CEST
Scheduled - Packs will be performing maintenance on their servers. Their order environment orders.packs.nl will not be available during that time. It is also possible that status updates will be delayed during this period.

Note: this has no effect on the shipping options in your checkout or on printing labels.
Aug 4, 13:36 CEST
Aug 8, 2020
Australia Post Tracking API – Planned Tracking Services outage
Completed - The scheduled maintenance has been completed.
Aug 8, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 13:00 CEST
Scheduled - There will be a planned outage for all Tracking Services from 9:00pm Saturday 8 August 2020 – 4:00am Sunday 9 August 2020 AEST.

All tracking services will be unavailable via the 'Track Items' API during this time.

If you have any questions about this outage, please contact your contactperson at Auspost.
Aug 5, 09:17 CEST
Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020
Staging environment: update
Completed - The scheduled maintenance has been completed.
Aug 5, 16:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 16:01 CEST
Scheduled - We will be performing an update on our Staging environment. This will take around 30 minutes to finish.

This week's release contains the following improvements:

Checkout Widget
- We improved WAI-ARIA compliance, which makes our Checkout Widget more accessible for people with disabilities. In this improvement, we made the focus on the selected tab, button or field more prominently visible.

SOAP API
- We added a feature to call servicePointsRequest. You can now block service points from outside the destination country from showing up in your checkout. This is particularly convenient for destination postal codes t country borders, especially when there is a large shipping costs difference.

DPD
- We added acceptance of a hyphen (-) for postal codes, which is normal for Polish and Portuguese postal codes. You can now keep the hyphen in the postal code, without Paazl returning an error for DPD shipments.

Toll Group
- We added the Toll tracking url. You will now have a Track & Trace link when generating labels for carrier Toll Group.
Aug 5, 15:18 CEST
Aug 4, 2020
Staging environment: update
Completed - The scheduled maintenance has been completed.
Aug 4, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 10:30 CEST
Scheduled - We will be performing an update on our Staging environment. This will take around 30 minutes to finish.
Aug 4, 09:39 CEST
Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

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