All Systems Operational
Uptime over the past 90 days. View historical uptime.
Paazl Operational
Paazl OST Web Application Operational
Paazl OST Webservices ? Operational
Paazl Perfect ? Operational
Paazl Staging Webservices ? Operational
Paazl Staging Webapplication Operational
Paazl Office ? Operational
Paazl help page ? Operational
PostNL Operational
90 days ago
99.8 % uptime
Today
DHL Operational
90 days ago
99.4 % uptime
Today
DHL Parcel Benelux Operational
90 days ago
99.93 % uptime
Today
DHL Deutschland Operational
90 days ago
98.86 % uptime
Today
DHL Parcel (E-Commerce) Operational
DHL Express Operational
DPD Operational
90 days ago
99.87 % uptime
Today
UPS Operational
Dynalogic Operational
Packs Operational
Fedex Operational
Bpost Operational
Bartolini Operational
Mondial Relay Operational
Collisimo Operational
Correos Operational
GLS Operational
TNT Express Operational
TSN Operational
Australia Post Operational
B2C Europe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Completed: Staging update Feb 6, 14:30-14:31 CEST
We have succesfully performed an update on our staging environment.

The release notes can be found here:
https://support.paazl.com/hc/en-us/articles/360016877794-Release-19-07
Posted on Feb 6, 14:27 CET
Staging environment: update Mar 6, 15:30-15:31 CEST
We have performed an update to our staging environment.

What's changed?

SOAP API

We added a new function to the servicePointsRequest, which allows you to restrict the service points displayed to those in the customer's country. This is used for addresses close to a country border.

Web application

- We fixed broken icons for the "Status" column in the order overview for delayed and returned shipments

- The design of the "Stores" page has been renewed.

You can also view the release notes here:
https://support.paazl.com/hc/en-us/articles/360019070294-Release-19-11
Posted on Mar 6, 15:19 CET
Availability Paazl office on 22nd of March Mar 22, 11:30-21:30 CEST
Scheduled - Due to a company wide event, it will not be possible to reach Paazl office by phone. Any questions sent to us by e-mail, will be answered as soon as possible on Monday the 25th.
Mar 15, 12:03 CET
Availability Paazl office on 22nd of May May 22, 13:00-18:00 CEST
Scheduled - Due to a company wide event, it will not be possible to reach Paazl office by phone. Any questions sent to us by e-mail, will be answered as soon as possible on Thursday the 23rd.
May 20, 08:31 CEST
System Metrics Month Week Day
Paazl Webservice Response Time
Fetching
Past Incidents
Aug 19, 2019

No incidents reported today.

Aug 18, 2019

No incidents reported.

Aug 17, 2019
DHL Ecommerce: Servicepoints unavailable
Resolved - DHL has found and fixed the issue. Servicepoints are back online.
Aug 17, 18:32 CEST
Identified - DHL Ecommerce Servicepoints are unavailable. We've contacted DHL Parcel and are awaiting a response.

We advise you to temporarily deactivate DHL Ecommerce servicepoints in the Paazl Delivery Matrix until further notice.
Aug 16, 21:08 CEST
Australia Post maintenance
Completed - The scheduled maintenance has been completed.
Aug 17, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 13:00 CEST
Scheduled - Australia Post will be performing maintenance on their servers. It is possible that there will be some interruptions during this period, for brief periods between:
17-08-2019 13:00 and 18-08-2019 09:00 CEST.

This scheduled maintenance affects: Shipping & Tracking APIs -Tracking
Aug 16, 12:50 CEST
Aug 15, 2019
Staging environment: update
Completed - The scheduled maintenance has been completed.
Aug 15, 10:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 10:00 CEST
Scheduled - We will be performing an update on our Staging environment. This will take around 30 minutes to finish.
Aug 15, 08:22 CEST
Aug 14, 2019
Staging environment: update
Completed - The scheduled maintenance has been completed.
Aug 14, 10:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 10:00 CEST
Scheduled - We will be performing an update on our Staging environment. This will take around 30 minutes to finish.
Aug 14, 09:50 CEST
Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019
Staging environment: update
Completed - The scheduled maintenance has been completed.
Aug 8, 14:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 14:00 CEST
Scheduled - We will be performing an update on our Staging environment. This will take around 30 minutes to finish.
Aug 8, 13:49 CEST
Staging environment: update
Completed - The scheduled maintenance has been completed.
Aug 8, 12:10 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 12:01 CEST
Scheduled - We will be performing an update on our Staging environment. This will take around 30 minutes to finish.
Aug 8, 11:51 CEST
Aug 7, 2019
Staging environment: update
Completed - The scheduled maintenance has been completed.
Aug 7, 16:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 16:00 CEST
Scheduled - We will be performing an update on our Staging environment. This will take around 30 minutes to finish.
Aug 7, 15:32 CEST
Staging environment: update
Completed - The scheduled maintenance has been completed.
Aug 7, 11:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 11:00 CEST
Scheduled - We will be performing an update on our Staging environment. This will take around 30 minutes to finish.
Aug 6, 16:58 CEST
Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.

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