- Bpost informed us of the following:
We are making every effort to deliver mail (newspapers, magazines, pensions, registered mail, letters etc) and parcels as normal. But take into account a possible delay in the delivery of your package.
Our post offices are open during the week until 5 p.m but closed during lunchtime from 12:30 pm to 1:30 pm. Some of them will also close on Saturdays, you can find more details on https://www.bpost.be/site/nl/zoek-bpost-uw-buurt
Our contact centers are open from 8 am until 5 p.m from Monday to Friday, and they are closed on Saturdays.
For the moment, 1.200 out of 1.300 Post Points and Parcel Point (previously called kariboo!) are open in accordance with the opening hours of the shops in which they are located. If a Post Point or Parcel Point has to close, or if it can no longer handle parcels, we will deliver the parcel to a delivery point that is open. To see which Post Point and Parcel Point are open, please see https://www.bpost.be/site/nl/zoek-bpost-uw-buurt
All automated Parcel Lockers are in operation. Only 6 Parcel Lockers are not available due to temporary closure of the site.Europe (continent)
Bear in mind that different countries have put measures in place that have an impact on the logistics process. In many countries deliveries will be delayed, but all services are available. In France in particular there is a significant impact on services. Deliveries of parcels are also impacted in Italy.
See the FAQ list below for more information (question “What is the current situation with national and international parcel deliveries?”).International
It is possible again to send post and parcels to the United States, Brazil, Canada and China.
Please note: you must still take delays into account. The number of flights and their capacity is still very limited, and we are dependent on the local situation for deliveries. That means we cannot currently guarantee delivery times for shipments to these countries. We will of course do all we can to deliver your parcels as quickly as possible.
It is not yet possible to send post and parcels to other countries outside Europe. bpost is closely following developments and will inform you as soon as the situation changes.
Express deliveries for parcels are an exception: these can still be sent to all countries outside Europe because for this service we work with specific partners. Local restrictions may result in longer delivery times. Because our partners use different shipping methods (such as individual aircraft, for example), these types of shipments have a slightly higher price.
In order to guarantee an efficient process, having a detailed description of the product is important for the Express Parcel Shipments. The shipment might require manual inspection when the description incomplete or vague, leading to delays or even blocking of the shipment. Therefore, make the description as specific as possible (e.g: do not just write “Toys” but use “3 Remote Control Cars made from made of polycarbonate” or do not just write “Textiles” but write “Four women’s t-shirts made of wool”). "
Should you have concerns or questions, please contact Paazl Support.
May 14, 13:51 CEST