Due to a company wide event, it will not be possible to reach Paazl office by phone. Any questions sent to us by e-mail, will be answered as soon as possible on Monday the 25th.
Mar 15, 12:03 CET
Due to a company wide event, it will not be possible to reach Paazl office by phone. Any questions sent to us by e-mail, will be answered as soon as possible on Thursday the 23rd.
May 20, 08:31 CEST
We have performed an update to our staging environment.
This week's release contains the following improvements:
DHL Parcel: - We added unit tests for the DHL Parcel label generator. - We removed "helper lines" from 10x21 PDF and ZPL labels. - We improved our handling of special characters on labels and in shipment registration files.
Web app: - You will no longer be redirected to a different page after saving your account settings. - We added a webservice timeout notification for UPS.
DHL eCommerce: - We removed the "save+create label" button for the pickup option, as no label is required.
Extra@Home: - We added the preferred date for the pickup part of exchange orders.
DHL Parcel/eCommerce: - We streamlined the responses of all service point shipping options.
UPS - We added Access Point support for Hungary, Czech Republic, Portugal, Slovenia and Switzerland.
Oct 3, 08:56 CEST
You will need to log in using your DHL credentials.
We will update once we have more information.
Nov 14, 14:17 CET
The DHL Deutschland webservice does not seem to be responding. Because of this outage, you may experience issues when attempting to print shipping labels for this carrier. We've contacted DHL Deutschland and are awaiting a status update.
As soon as we receive an update, we will post it on this page. We thank you for your patience.
Nov 14, 13:57 CET
The scheduled maintenance has been completed.
Nov 3, 05:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 00:00 CET
Packs will be performing maintenance on their servers. Their order environment orders.packs.nl will not be available during that time. It is also possible that status updates will be delayed during this period.
Note: this has no effect on the shipping options in your checkout or on printing labels.
Oct 31, 11:26 CET