Identified - Response times from the UPS web service have occasionally been slow today. You may experience long load times or web service time-outs when attempting to generate UPS shipping labels. We notified UPS on the matter.
Because we see that this issue is occurring intermittently, we advise you to try generating a shipping label again if it doesn't work the first time.
Nov 30, 19:04 CET
Due to a company wide event, it will not be possible to reach Paazl office by phone. Any questions sent to us by e-mail, will be answered as soon as possible on Monday the 25th.
Mar 15, 12:03 CET
Due to a company wide event, it will not be possible to reach Paazl office by phone. Any questions sent to us by e-mail, will be answered as soon as possible on Thursday the 23rd.
May 20, 08:31 CEST
We have performed an update to our staging environment.
This week's release contains the following improvements:
DHL Parcel: - We added unit tests for the DHL Parcel label generator. - We removed "helper lines" from 10x21 PDF and ZPL labels. - We improved our handling of special characters on labels and in shipment registration files.
Web app: - You will no longer be redirected to a different page after saving your account settings. - We added a webservice timeout notification for UPS.
DHL eCommerce: - We removed the "save+create label" button for the pickup option, as no label is required.
Extra@Home: - We added the preferred date for the pickup part of exchange orders.
DHL Parcel/eCommerce: - We streamlined the responses of all service point shipping options.
UPS - We added Access Point support for Hungary, Czech Republic, Portugal, Slovenia and Switzerland.
Oct 3, 08:56 CEST
Due to a partial outage in our ticket system, we have been unable to respond to some e-mails in a timely manner. The issue has been resolved, our apologies for any inconvenience.
We expect to have replied to all messages by now, but if you have sent us a message last week and are still waiting for a reply, please contact email@example.com or give us a call: +31 (0)20 773 6303
Feb 24, 15:38 CET