Identified - Response times from the UPS web service have occasionally been slow today. You may experience long load times or web service time-outs when attempting to generate UPS shipping labels. We notified UPS on the matter.
Because we see that this issue is occurring intermittently, we advise you to try generating a shipping label again if it doesn't work the first time.
Nov 30, 19:04 CET
Because we see that this issue is occurring intermittently, we advise you to try generating a shipping label again if it doesn't work the first time.
Nov 30, 19:04 CET
Paazl
Operational
Paazl OST Web Application
Operational
Paazl OST Webservices
?
Operational
Paazl Perfect
?
Operational
Paazl Staging Webservices
?
Operational
Paazl Staging Webapplication
Operational
Paazl Office
?
Operational
Paazl help page
?
Operational
PostNL
Operational
DHL
Operational
DHL Parcel Benelux
Operational
DHL Deutschland
Operational
DHL Parcel (E-Commerce)
Operational
DHL Express
Operational
DPD
Operational
UPS
Degraded Performance
Dynalogic
Operational
Packs
Operational
Fedex
Operational
Bpost
Operational
Bartolini
Operational
Mondial Relay
Operational
Collisimo
Operational
Correos
Operational
GLS
Operational
TNT Express
Operational
TSN
Operational
Australia Post
Operational
B2C Europe
Operational
SwissPost (Asendia)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Completed: Staging update
Feb 6, 14:30-14:31 CET
We have succesfully performed an update on our staging environment.
The release notes can be found here:
https://support.paazl.com/hc/en-us/articles/360016877794-Release-19-07
Posted on Feb 6, 14:27 CET
The release notes can be found here:
https://support.paazl.com/hc/en-us/articles/360016877794-Release-19-07
Posted on Feb 6, 14:27 CET
Staging environment: update
Mar 6, 15:30-15:31 CET
We have performed an update to our staging environment.
What's changed?
SOAP API
We added a new function to the servicePointsRequest, which allows you to restrict the service points displayed to those in the customer's country. This is used for addresses close to a country border.
Web application
- We fixed broken icons for the "Status" column in the order overview for delayed and returned shipments
- The design of the "Stores" page has been renewed.
You can also view the release notes here:
https://support.paazl.com/hc/en-us/articles/360019070294-Release-19-11
Posted on Mar 6, 15:19 CET
What's changed?
SOAP API
We added a new function to the servicePointsRequest, which allows you to restrict the service points displayed to those in the customer's country. This is used for addresses close to a country border.
Web application
- We fixed broken icons for the "Status" column in the order overview for delayed and returned shipments
- The design of the "Stores" page has been renewed.
You can also view the release notes here:
https://support.paazl.com/hc/en-us/articles/360019070294-Release-19-11
Posted on Mar 6, 15:19 CET
Availability Paazl office on 22nd of March
Mar 22, 11:30-21:30 CET
Scheduled -
Due to a company wide event, it will not be possible to reach Paazl office by phone. Any questions sent to us by e-mail, will be answered as soon as possible on Monday the 25th.
Mar 15, 12:03 CET
Mar 15, 12:03 CET
Availability Paazl office on 22nd of May
May 22, 13:00-18:00 CET
Scheduled -
Due to a company wide event, it will not be possible to reach Paazl office by phone. Any questions sent to us by e-mail, will be answered as soon as possible on Thursday the 23rd.
May 20, 08:31 CEST
May 20, 08:31 CEST
Completed: Staging update
Oct 3, 09:00-09:01 CET
We have performed an update to our staging environment.
This week's release contains the following improvements:
DHL Parcel:
- We added unit tests for the DHL Parcel label generator.
- We removed "helper lines" from 10x21 PDF and ZPL labels.
- We improved our handling of special characters on labels and in shipment registration files.
Web app:
- You will no longer be redirected to a different page after saving your account settings.
- We added a webservice timeout notification for UPS.
DHL eCommerce:
- We removed the "save+create label" button for the pickup option, as no label is required.
Extra@Home:
- We added the preferred date for the pickup part of exchange orders.
DHL Parcel/eCommerce:
- We streamlined the responses of all service point shipping options.
UPS
- We added Access Point support for Hungary, Czech Republic, Portugal, Slovenia and Switzerland.
Posted on Oct 3, 08:56 CEST
This week's release contains the following improvements:
DHL Parcel:
- We added unit tests for the DHL Parcel label generator.
- We removed "helper lines" from 10x21 PDF and ZPL labels.
- We improved our handling of special characters on labels and in shipment registration files.
Web app:
- You will no longer be redirected to a different page after saving your account settings.
- We added a webservice timeout notification for UPS.
DHL eCommerce:
- We removed the "save+create label" button for the pickup option, as no label is required.
Extra@Home:
- We added the preferred date for the pickup part of exchange orders.
DHL Parcel/eCommerce:
- We streamlined the responses of all service point shipping options.
UPS
- We added Access Point support for Hungary, Czech Republic, Portugal, Slovenia and Switzerland.
Posted on Oct 3, 08:56 CEST
WSDL update staging environment
Jan 29, 16:00-16:30 CET
We added fields to the createPickupRequest and pickupRequestDetailsRequest, which are specifically used for the carrier Toll Group.
This addition requires a WSDL update, which will be performed on 29-01-2020 on staging.
If our WSDL is saved locally, please make sure you update our WSDL once the update is completed. The WSDL can be found here: https://staging.paazl.com/parcelshipperservice/services/orderRequest.wsdl
If you do not save our WSDL locally, you can disregard this message.
Posted on Jan 13, 11:16 CET
This addition requires a WSDL update, which will be performed on 29-01-2020 on staging.
If our WSDL is saved locally, please make sure you update our WSDL once the update is completed. The WSDL can be found here: https://staging.paazl.com/parcelshipperservice/services/orderRequest.wsdl
If you do not save our WSDL locally, you can disregard this message.
Posted on Jan 13, 11:16 CET
WSDL update production
Feb 4, 11:30-12:00 CET
We added fields to the createPickupRequest and pickupRequestDetailsRequest, which are specifically used for the carrier Toll Group.
This addition requires a WSDL update, which will be performed on 04-02-2020 on production.
If our WSDL is saved locally, please make sure you update our WSDL once the update is completed. The WSDL can be found here: https://staging.paazl.com/parcelshipperservice/services/orderRequest.wsdl
If you do not save our WSDL locally, you can disregard this message.
Posted on Jan 13, 11:17 CET
This addition requires a WSDL update, which will be performed on 04-02-2020 on production.
If our WSDL is saved locally, please make sure you update our WSDL once the update is completed. The WSDL can be found here: https://staging.paazl.com/parcelshipperservice/services/orderRequest.wsdl
If you do not save our WSDL locally, you can disregard this message.
Posted on Jan 13, 11:17 CET