Checkout widget: pickup location bug

Incident Report for Paazl

Resolved

On Thursday the 7th of September, we released a new version of the checkout widget. In this release there was a bug present which impacted the pickup locations.

The bug altered the behaviour where the previously selected pickup location was saved in the checkout instead of the selected pickup location.
If customers kept the default selected pickup location, then there was no impact.

Today we released a fix for this bug at 15:30 and the widget has returned to normal functioning.

We would like to apologize to our customers for the experienced inconvenience.

If you have any further questions, feel free to contact us by email or phone at support@paazl.com or +31 (0)20 - 773 - 63 03.
Posted Sep 12, 2023 - 19:00 CEST
This incident affected: Paazl (Paazl Checkout Widget).