Slow API response Paazl

Incident Report for Paazl

Resolved

This incident has been resolved.
Posted Sep 10, 2019 - 10:16 CEST

Monitoring

Response times have returned to normal since we implemented a fix. We will be monitoring the results.
Posted Sep 10, 2019 - 09:21 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 10, 2019 - 09:14 CEST

Investigating

We are investigating reports on a slow web service response from our servers. This can result in issues such as problems with generating labels. As soon as we have more information, we will report back.

We are looking at this issue with high priority.
Posted Sep 10, 2019 - 09:11 CEST
This incident affected: Paazl (Paazl Live Webservice).